- How do we determine our prices?
We price our services to offer a fair value to our customers and a fair return to our company and our painters. We do our best to keep costs reasonable based on the specific project. Our prices are fair and firm, and paint and materials are generally not included.
- What do we include in our exterior painting service package?
A complete exterior package consists of soffit, fascia, siding, trim, entry doors and frames, and garage doors and frames. We also include four sets of shutters. Another option is our exterior trim only package, which includes the soffit, fascia, trim, entry doors and frames, and garage doors and frames.
Homeowners sometimes add other items such as gutters and downspouts, porches, spindles and railings, and outbuildings, such as sheds or detached garages. These require an extra charge.
- What do we include in interior painting?
The complete interior service package includes painting walls and ceilings in 8 “average” rooms with 8-foot ceilings, plus a hall and one-story foyer. A partial interior package includes ceilings and walls in 4 average rooms with 8-foot ceilings, plus a hall and one-story foyer. The packages do not include paint.
Extras can be added at an additional charge. These might include closets, doors, windows, or trim and moldings.
- How can you get a free estimate?
You can fill out our brief “Get a Free Quote” form that is available on this page and on most of the pages of our website. You can also call us at (888) 917-4897, but it is easier and more efficient to send us the form because it gives us the information we need to schedule a visit.
We will then arrange to do an estimate in your home or by phone to confirm the details of your painting project and the price. We will discuss what is included and what will be extra, along with your time frame for completion. We will also answer any questions you may have.
After that, we will email you a contract that has a firm price that reflects what we discussed during our meeting.
- Can you choose your paint and your colors, and how will they be provided?
Based on our decades of experience, we prefer Sherwin-Williams paints, and we stand behind them with our warranty. We are able to match the colors of any other paint company with Sherwin-Williams paints. However, if you prefer a different brand, we will be happy to discuss it with you.
Of course, you can choose the colors for your interior or your exterior. In fact, we request that you do. However, we do ask that there be no more than three colors for the price quoted. You may choose additional colors if you wish, but there will be an additional charge for each one.
Once we have a signed contract, we will get a paint color chart to you, or you can pick one up at your local Sherwin-Williams store. On the day your project commences, our painter will ask for the numbers of the colors you’ve chosen, and he or she will go the store, purchase them, and bring them back to your home.
- What happens when the job is done?
When we have completed the job, the crew foreman and/or a quality control foreman will inspect the finished work with you to confirm that your job has been satisfactorily completed. Please specify any areas of concern or dissatisfaction, and these items will be addressed. We ask that you be present and available on the final day of the project to do this inspection with the painter to confirm proper completion of the work. If this inspection does not take place on the final day, any concerns discovered later will be considered warranty issues and will need to be scheduled separately.
- What is the payment process?
When you contract with Those Painting Guys for your painting project, we ask for a deposit to cover the cost of the materials that will be needed for your job. We do not ask for any sort of deposit on the labor. In fact, we ask for no further payments until the job is completed. The only exception is a project interruption for any reason. If this becomes necessary, we will expect to be paid for the completed portion of the work. When the job is finished, we will expect payment for our labor in the amount specified on your invoice for balance. Your two-year warranty becomes effective when full payment is received. We encourage our customers to keep their completed invoice for balance to confirm the warranty period.
- What is our warranty?
Those Painting Guys warrants to the homeowner that it will, for a period of two (2) years from the date of completion, repaint without charge, any areas painted with material provided by our company that fail due to an installation or manufacturing defect. This warranty covers both paint and labor.